I took my grandson Jake to the bank to open his first account, excited for this big milestone. But when the teller said he already had one, I was stunned. How could this be? I hadn’t opened any account, and neither had his parents. Something wasn't adding up. Just as I was piecing the situation together, the bank manager approached us with a concerned look on his face...
The bank manager, Carl, led us to his office, his expression calm but curious. 'Let's sort this out,' he said, motioning us to sit. Jake sat happily, swinging his legs while I felt my stomach churn with nervous energy. Carl rummaged through papers, his serious face reminding me of a detective solving a mystery. This unexpected twist was no small matter, and I hoped Carl’s calm demeanor meant there’d be light at the end of this tunnel.